HITA
(207) 231-8898 Choose a plan

Heat pump care plans

Simple annual care, priced for the equipment in your Maine home.

Choose a published plan and enter your equipment count. Eligible homes can continue to secure Stripe-hosted checkout when online enrollment is active; anything that needs a closer look becomes a review request without a charge.

Compare plans and prices See one-time services

Published annual pricing

Choose cleaning or complete preventive care.

Base pricing covers one standard-access wall-mounted indoor unit and one associated outdoor unit at an eligible service address. Add the number of units in your home to see which checkout or review path applies.

Cleaning-focused

Annual Cleaning Plan

$219 per year for one indoor unit and one associated outdoor unit.

Additional equipment: $89 per indoor unit and $99 per outdoor unit, per year.

  • One scheduled visit in each 12-month term
  • Washable filters, cover, louvers, coil, and accessible blower wheel
  • Drain pan and condensate-path cleaning
  • Outdoor-coil cleaning plus a basic operation and temperature check

Renews automatically every 12 months until canceled. Eligibility, renewal, cancellation, and scheduling terms are shown before payment.

Choose cleaning plan

Cleaning + preventive care

Maine Heat Pump Care Plan

$319 per year for one indoor unit and one associated outdoor unit.

Additional equipment: $99 per indoor unit and $149 per outdoor unit, per year.

  • One scheduled visit in each 12-month term
  • Everything in the Annual Cleaning Plan
  • Operating modes, controls, temperature, airflow, and condensate checks
  • Accessible electrical, outdoor mounting, clearance, and line-insulation review
  • Written findings and recommended next steps

Renews automatically every 12 months until canceled. Eligibility, renewal, cancellation, and scheduling terms are shown before payment.

Choose care plan

Standard-plan eligibility and exclusions

Published prices apply to standard-access, residential wall-mounted ductless equipment at an address Hita can serve. Ceiling cassettes, floor consoles, ducted equipment, unsafe or unusual access, restoration-level buildup, and smoke, grease, pest, or microbial remediation require review before payment.

Repairs, replacement parts, refrigerant or leak work, after-hours service, and warranty or code certification are not included. A care plan is preventive service—not repair coverage or an emergency-service contract.

Enrollment and eligibility

Enter the address and equipment count.

If the address and equipment qualify for the published plan and online enrollment is available, you will continue to secure Stripe-hosted checkout. Stripe shows the exact annual total before you pay.

If the equipment, condition, access, address, or checkout setup needs review, the same submission creates a service request instead. You will not be charged, and Hita will contact you about the appropriate scope and price.

Card information is entered only on Stripe’s hosted checkout and is not submitted through this form.

Suggestions come from Maine’s E911 address database. Pick your address from the list, or type it in full with the town and ZIP code.

Count your equipment

Indoor unit — the wall-mounted “head” inside a room that blows warm or cool air. Count one per room that has one.
Outdoor unit — the boxy condenser with a fan that sits outside on a stand or pad. One outdoor unit often serves several indoor units.

Ceiling cassettes, floor consoles, ducted systems, high access, or unusual buildup need review and will not go directly to payment.

Your request is stored securely. Read the privacy notice.

What happens after you submit

  1. The service address, equipment count, and request details are checked for standard-plan eligibility.
  2. Eligible requests continue to Stripe when online enrollment is available; the exact annual price, automatic-renewal terms, and payment details appear before purchase.
  3. Requests needing review or received while checkout is unavailable are saved without a charge so Hita can confirm the appropriate next step with you.

A plan is not active and no visit is scheduled until eligibility is confirmed and payment is completed. Each paid annual term includes one scheduled visit. A Stripe receipt and Hita’s service confirmation provide the enrollment record.

Already enrolled? Manage billing, receipts, payment details, or cancellation through Stripe.